Clinical Coordinator/Supervisor

POSITION SUMMARY

The Clinical Coordinator/Supervisor is responsible for organizing and overseeing the administrative aspects of health services and clinical departments. He/she is responsible to make sure staff is appropriately trained and daily clinical tasks are completed. He/she collaborates with the Directors to establish and communicate goals with all staff, as well as monitor and measure outcomes. He/she will work closely with the Directors and Providers to insure that supplies, documentation, follow up activities related to patient care, and support staffing are optimized for efficient, compliant provision of high quality patient care.

ESSENTIAL FUNCTIONS

• Responsible for overseeing/monitoring staff training and completion of daily clinical and front desk tasks.
• Collaborate with Administrative team in clinical program goal setting, progress evaluations, and ongoing problem solving. Participate in Conference calls, staff meetings and training, and assist in coordination or provision of continuing education for clinical or support staff. Assist Directors in recruitment, orientation and training of new hires.
• Coordinate with Directors on policy issues, procedures, protocols and staffing issues.
• Ordering medical, pharmaceutical and office supplies in accordance with SacENT purchasing policies, with ongoing monitoring of costs, availability of new or improved supply options, and awareness of current inventory levels. Communicate with Directors for budgeting purposes about price and supply fluctuations.

• Maintain patient care schedule in APME and keep Directors and Providers apprised of schedule fluctuations related to patient demand or staffing levels.
• Serve as a resource to all staff about supply location, availability, storage requirements, and any additional pertinent information.
• Fulfills organizational responsibilities as assigned, which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors promptly.       Serves and protects the physician or health care provider practice by adhering to professional standards, policies and procedures, federal, state, and local requirements and HIPAA.
• Monitor staff and evaluate performance
• Reviews and approves time cards on a weekly basis
• May provide input to staff evaluations (introductory reviews and annual) for Directors to review
• May participate in applicants' initial screening
• Oversee some miscellaneous facilities duties
• Other responsibilities as assigned.

KNOWLEDGE, SKILLS AND EXPERIENCE

Minimum Education (or substitute experience) required:

• High School degree or GED
• Successful completion of Medical Assistant course work or 5 years medical office experience
• Current BCLS
• Current CCMA

Travel:

• Ability to travel to and work at various office locations based on staffing needs and schedule.
• A valid CA Driver's license is requiredSchedule
•  Ability to work per variable demands of clinic with flexibility to meet daily changes in clinic. 

Skills required:

• Must be able to carry out the Clinical Assistant role at SacENT, in order to supplement clinic staffing, when necessary, and assist in training this sector of the clinic workforce.  
• Must have highly developed verbal and written communication skills and the ability to work effectively with administrative, clinical and support staff to accomplish the goals of the program.
• Maintains awareness of the OR schedule to assure an effective and functional environment and able to schedule surgeries and coordinate with the patient, provider and facilities (ENT).

• Skill in directing/mentoring others in clinical needs and work flow.
• Planning and organizing, communication skills, attention to detail, adaptability, customer service orientation, problem solving, judgment, decision making, confidentiality, integrity and stress tolerance.

Other Responsibilities:

• Knowledge of specific assisting tasks related to particular medical specialty and retaining information that must be conveyed to patients and families.
• Staying current on aseptic and sterile techniques drug calculations, administering medication and electronic sending of prescriptions.

• Schedule surgeries/procedures and coordinate with the patient, provider and facilities.
• Ability to demonstrate compassion and caring in dealing with others. Coordinate patient care with team members and other appropriate departments

Current Openings for Clinical Coordinator/Supervisor Jobs at Sacramento Ear, Nose & Throat